Urgent Care Clarity.
Instant Delivery.

Engineered to reduce bounce-back visits and protect your clinical staff.

Common Challenges

Post-Laceration Care

Burn Care

Splint Management

Sudden Infections

Managing the Urgent Care Rush

Medical visits involving children are inherently emotional and high-stress. Research shows that parents forget up to 80% of clinical instructions the moment they walk out your doors. When a child is sick or recovering from a procedure at 2:00 AM, trying to remember instructions or understand a paper pamphlet can lead to parental panic, dosing errors, and an overwhelming surge in after-hours triage calls.

RxPlain bridges this gap by replacing text based instructions with highly visual discharge videos that patients can access anywhere, anytime.

The Urgent Care Impact

  • Reduced Waiting Room Congestion: By eliminating unnecessary return visits for simple post-care questions, you keep your chairs open for new patients.

  • Mitigated Liability & Compliance: Guard your practice against malpractice risks with verifiable tracking that proves a patient received and watched their exact discharge protocols.

  • Boosted Patient Satisfaction & Reviews: In a highly competitive market driven by online ratings, delivering a modern, tech-forward discharge experience directly elevates your clinic’s patient sentiment.

Frictionless Integration

Urgent care workflows are measured in minutes, and your frontline staff cannot afford administrative delays. We designed RxPlain to deploy instantly at the exact moment of discharge. Whether automated via your EMR, triggered through a quick automated text to the patient's phone, or handed over via a custom QR code printed on their exit paperwork, it takes your team seconds to deliver.

Phase 1: Target a Friction Point

Identify one high-volume acute care area causing administrative strain (e.g., proper care for stitches/lacerations or acute abscess care).

Workflow

Phase 2: Launch a 90-Day Pilot

Deploy a single, custom-branded video to patients discharged with that specific diagnosis across your clinics.

Phase 3: Analyze the Metrics

Evaluate the drop in phone callbacks, analyze patient engagement metrics, and measure the impact on your clinic's throughput.

Phase 4: Seamless Scale

Roll out a comprehensive urgent care video library across all locations and clinical complaints with proven ROI.

Bring clarity to your patients.
Give time back to your team.