Urgent Care Clarity.
Instant Delivery.
Engineered to reduce bounce-back visits and protect your clinical staff.
Common Challenges
Post-Laceration Care
Burn Care
Splint Management
Sudden Infections
Managing the Urgent Care Rush
Urgent care moves fast. Patients arrive anxious, leave quickly, and absorb little at discharge. Studies show patients forget 40–80% of medical instructions almost immediately (Kessels, 2003).
When a laceration, burn, or splint needs care at home, a paper handout often isn't enough. The same questions come back as after-hours calls - or as bounce-back visits that didn't need to happen.
RxPlain replaces text-only instructions with short, condition-specific discharge videos. Patients replay them at home, exactly when the question comes up.
The Urgent Care Impact
Less Waiting-Room Congestion: Reducing unnecessary return visits for simple post-care questions keeps chairs open for new patients.
Documentation & Continuity: Aggregate engagement data shows how your patient population uses discharge guidance - useful context for quality and continuity of care.
Stronger Patient Satisfaction & Reviews: In a market driven by online ratings, a modern, clear discharge experience supports better patient sentiment.
Fast, Low-Lift Integration
Urgent care workflows are measured in minutes, and your frontline staff cannot afford administrative delays. We designed RxPlain to deploy instantly at the exact moment of discharge. Whether triggered through a quick automated text to the patient's phone, or handed over via a custom QR code printed on their exit paperwork, it takes your team seconds to deliver.
Workflow
Phase 1: Target a Friction Point
Identify one high-volume acute care area causing administrative strain (e.g., proper care for stitches/lacerations or acute abscess care).
Phase 2: Launch a 90-Day Pilot
Deploy a single, custom-branded video to patients discharged with that specific diagnosis across your clinics.
Phase 3: Analyze the Metrics
Evaluate the drop in phone callbacks, analyze patient engagement metrics, and measure the impact on your clinic's throughput.
Phase 4: Seamless Scale
Roll out a comprehensive urgent care video library across locations once your pilot demonstrates the return.